Terms and Conditions

1. Introduction

By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our services.

2. Membership and Subscription

2.1. Membership Eligibility

To be eligible for membership, you must be at least 18 years old and capable of entering into a legally binding agreement.

2.2. Subscription Plans

The Golden Academy offers various subscription plans for dog training courses and trainer support. Details of the subscription plans, including pricing and features, are available on our website.

2.3. Billing and Payments

  • Subscription fees are billed on a recurring basis,Ā the frequency of which willĀ depend on your chosen plan.
  • Payment methods accepted include major credit cards and other payment methods as specified on our website.
  • By providing a payment method, you authorize us to charge the applicable subscription fees to your payment method.

2.4. Cancellation and Refunds

  • You may cancel your subscription at any timeĀ following the directions on our website.
  • Upon giving notice of cancellation, you will continue to have access to the portal until the end of your current billing period.
  • Upon giving notice of cancellation, you will lose access to the Golden Geeks community group immediately.
  • No refunds will be provided for partial billing periods.

2.5 Resale

  • Any product or service purchased from The Golden Academy is supplied on a strictly not for resale basis, unless you are an authorised reseller as part of our affiliate program.
  • Any product or service purchased from The Golden Academy which is later gifted to another party is no longer covered by aĀ guarantee of any form, including (but not limited to) the "30 day moneyback guarantee". Under such circumstances The Golden Academy retains the right to withdraw services and support within an active billing period.

2.6 30 Day Moneyback Guarantee

  • Products and services supplied by The Golden Academy that are sold with a 30 day moneyback guarantee are only covered by the guarantee if payment is made directly to The Golden Academy through the website checkout process.
  • Payments made through any other means (including but not limited to, direct invoice, bank transfer) are exempt from the 30 day moneyback guarantee.
  • Payments made indirectly through a third party are exempt from the 30 day moneyback guarantee.

2.7 Free Trial

  • Products and services provided without payment (including but not limited to "free trial", "gift") are not eligible for refunds and The Golden Academy retains the right to withdraw the product or service and related support at its discretion.

3. Services

3.1. Dog Training Courses

  • As a member, you will have access to our library of dog training courses.
  • Course content is for personal use only and may not be shared, copied, or distributed without our permission.

3.2. Trainer Support

  • Members have access to trainer support, which includes consultations, advice, and assistance with dog training.
  • Support is provided via methods as specified on our website.

4. User Conduct

4.1. Prohibited Activities

  • You agree not to use the services for any unlawful purpose or in any way that could harm The Golden Academy, its members, or third parties.
  • You may not post, share, or distribute any content that is defamatory, obscene, or otherwise objectionable.

4.2. Account Security

  • You are responsible for maintaining the confidentiality of your account login information.
  • You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

5.1. Ownership

  • All content, including but not limited to courses, videos, text, graphics, and logos, is the property of The Golden Academy or its licensors.
  • You may not use, reproduce, or distribute any content without our express written permission.

5.2. Trademarks

  • The Golden Academy and other marks used on our website are trademarks of The Golden Academy.
  • You may not use any trademarks without our prior written consent.

6. Disclaimers and Limitation of Liability

6.1. Disclaimers

  • The services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
  • We do not guarantee that the services will be uninterrupted, secure, or error-free.

6.2. Limitation of Liability

  • To the maximum extent permitted by law, The Golden Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services.
  • Our total liability for any claims arising out of or related to the services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

7. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the services following the posting of changes constitutes your acceptance of such changes.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which The Golden Academy is located, without regard to its conflict of law principles.

9. Contact Information

If you have any questions about these terms, please contact usĀ through the channels listed on our website.

10. Entire Agreement

These terms constitute the entire agreement between you and The Golden Academy with respect to the services and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the services.

By using The Golden Academyā€™s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.