Terms & Conditions
1. Introduction
By using our services, you agree to comply with and be bound by the following Terms & Conditions. Please review them carefully. If you do not agree with these terms, you should not use our services.
2. Membership and Subscription
2.1 Membership Eligibility
To be eligible for membership, you must be at least 18 years old and capable of entering into a legally binding agreement.
2.2 Subscription Plans
The Golden Academy offers various subscription plans for dog training courses and trainer support. Details of the subscription plans, including pricing and features, are available on our website.
2.3 Billing and Payments
- Subscription fees are billed on a recurring basis depending on your chosen plan.
- Accepted payment methods include major credit cards and any other payment methods specified on our website.
- By providing a payment method, you authorise us to charge the applicable subscription fees to that payment method.
2.4 Resale
- Any product or service purchased from The Golden Academy is supplied strictly on a not-for-resale basis unless you are an authorised reseller as part of our affiliate program.
- Any product or service purchased from The Golden Academy which is later gifted to another party is no longer covered by any guarantee, including (but not limited to) the 30 Day Money Back Guarantee.
- Under such circumstances, The Golden Academy retains the right to withdraw services and support within an active billing period.
2.5 Free Trial
Products and services provided without payment (including but not limited to “free trial” or “gift”) are not eligible for refunds, and The Golden Academy retains the right to withdraw the product or service and related support at its discretion.
3. Services
3.1 Dog Training Courses
- Members will have access to our library of dog training courses.
- Course content is for personal use only and may not be shared, copied, or distributed without our written permission.
3.2 Trainer Support
- Members have access to trainer support, including consultations, advice, and dog training assistance.
- Support is provided through the methods specified on our website.
4. User Conduct
4.1 Prohibited Activities
- You agree not to use the services for any unlawful purpose or in any way that could harm The Golden Academy, its members, or third parties.
- You may not post, share, or distribute any content that is defamatory, obscene, or otherwise objectionable.
4.2 Account Security
- You are responsible for maintaining the confidentiality of your account login information.
- You agree to notify us immediately of any unauthorised use of your account.
5. Intellectual Property
5.1 Ownership
- All content, including but not limited to courses, videos, text, graphics, and logos, is the property of The Golden Academy or its licensors.
- You may not use, reproduce, or distribute any content without our express written permission.
5.2 Trademarks
- The Golden Academy and other marks used on our website are trademarks of The Golden Academy.
- You may not use any trademarks without prior written consent.
6. Disclaimers and Limitation of Liability
6.1 Disclaimers
- Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
- We do not guarantee that the services will be uninterrupted, secure, or error-free.
6.2 Limitation of Liability
- To the maximum extent permitted by law, The Golden Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services.
- Our total liability for any claims arising out of or related to the services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
7. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will become effective immediately upon posting on our website. Continued use of the services following such changes constitutes acceptance of the updated terms.
8. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which The Golden Academy is located, without regard to conflict of law principles.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us through the channels listed on our website.
10. Entire Agreement
These Terms & Conditions constitute the entire agreement between you and The Golden Academy regarding the services and supersede all prior or contemporaneous understandings and agreements, whether written or oral.
By using The Golden Academy’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.